Frequently asked questions
How do you choose makers and projects?
Each month we support an Australian maker who has developed a love of a specific craft. We identify those makers who share The Makers Revolution’s values, follow sustainable and ethical practices, and create products that are natural and encourage slow living. We do our best to cover a variety of projects at different skill levels – using a range of tools and materials. A different project and maker are featured each month.
Can I see what is in the monthly box?
The Makers Revolution is about building a community of makers who want to extend their crafting skills and try new things – with an element of surprise. Each box is curated with a different project each month. Projects are at different skill levels and provide value for money. If you receive a box that does not expand an existing skill you may like to gift the box to someone who would appreciate learning a new craft – or make a gift to give to someone special.
How often do you ship boxes?
We send deliveries on the second week of every month. You need to place an order by the 10th of the month to make the next delivery.
Can I try just one box?
We recommend a monthly subscription that can be cancelled 2 days prior to your subscription renewing. Otherwise, there are a number of boxes available via our marketplace – although you will pay more for these boxes.
What is an auto renew subscription?
The Makers Resolution offers Cancel Anytime, Pay Per Month, Prepaid 3-Monthly, Prepaid Bi-Annual, and Auto Renew Subscriptions.
Pay Per Month, you make an initial payment at the time of signing up to a subscription, and then after that your account will be direct debited on the 9th of the month. Your box will then be sent during the first week of the month. You will receive an order notification and tracking information when it becomes available.
By purchasing a
3 month or
6 month subscription, you agree and acknowledge that your subscription has an initial pre-payment feature for 3 months or 6 months of service, plus a recurring subscription renewal fee at the then-current 3 monthor 6 month subscription rate. You accept responsibility for all recurring fees charged prior to cancellation, including (where applicable) any charges processed by The Makers Revolution after the expiration date of your payment card.
You may not put your account on hold, or cancel a single monthly box within the 3 month or 6 month subscription with the intention to skip a month.
At the end of each 3 month or 6 month subscription term, your subscription will be
automatically extended for another term of 3 months or 6 months and your payment method will automatically be charged the 3 month or 6 month subscription renewal fee at the then-current 3 month or 6 month subscription rate until you cancel your 3 month or 6 month subscription renewal.
What is the cancellation policy?
To cancel your monthly subscription
at any time message us at: email@example.com. If you cancel, you may use your subscription until the end of your then-current subscription term. Cancellation requests must be received by the 8th of the month to cancel for that month.
3 months or 6 months subscriptions:
You may only cancel your current 3 month or 6 month subscription before your first box ships, or after the first three month or 6 month subscription duration is over. To cancel your 3 month or 6 month subscription renewal for the following 3 or 6 months, you can message us at firstname.lastname@example.org and we will do it for you.
What are the payment options?
We have multiple payment options available to make it as easy as possible to get creative.
- Credit and debit card payments: Available on all products
- Paypal payments: Available on all products.